- All reservations are subject to availability.
- A booking is considered confirmed once a confirmation email or booking reference has been issued.
- Guests are responsible for providing accurate contact and payment information when making a reservation.
- Special requests are subject to availability and cannot be guaranteed.
To ensure a pleasant environment for all guests:
- Excessive noise is not permitted.
- Illegal activities are strictly prohibited.
- Guests must respect hotel property, staff, and other guests.
- The hotel reserves the right to refuse service or terminate a stay without refund in cases of serious misconduct.
- Room rates are quoted in US Dollar and will be subject to applicable taxes and fees.
- Full payment or a deposit will be required at the time of booking, depending on the selected rate plan.
- We accept approved payment methods, including major credit cards, debit cards, and other payment options as indicated during booking.
- Additional charges incurred during the stay must be settled before departure.
Guests are responsible for any damage caused to hotel property by themselves, their visitors, or members of their party.
The hotel reserves the right to charge guests for repair, replacement, or cleaning costs resulting from damage beyond normal wear and tear.
Guests may be required to present a valid government-issued photo ID and payment method upon check-in. Early check-in and late check-out requests are subject to availability and may incur additional charges.
Guests are responsible for safeguarding their personal belongings. A safety locker is pre-placed in all the rooms for security of valuables. To the fullest extent, the hotel shall not be liable for loss, theft, or damage to personal property.
- Reservations may be cancelled up to 48 hours before the scheduled arrival date for a full refund.
- Cancellations received within 48 hours of arrival may be subject to a charge equivalent to one night's stay.
- No-shows may be charged the full reservation amount.
The hotel respects guest privacy and handles personal information in accordance with applicable privacy and data protection laws. Information collected during reservations and stays may be used for:
- Processing bookings and payments
- Guest communications
- Improving services
- Legal and regulatory compliance
- Only registered guests may occupy guest rooms.
- Maximum room occupancy limits must be observed at all times.
- Additional guests will be subject to extra charges.
- All room occupancy arrangements must comply with applicable laws and regulations.
- The hotel reserves the right to refuse accommodation that does not comply with legal requirements or hotel policies.
The hotel shall not be liable for delays, cancellations, or failure to perform obligations due to events beyond its reasonable control, including natural disasters, government actions, public health emergencies, labor disputes, utility failures, or other unforeseen circumstances.
- Children are welcome when accompanied by a responsible adult.
- Additional bedding or cribs will be subject to availability.
- Additional charges may apply.
All content on this website, including text, images, logos, and trademarks, is the property of Hotel Golf Coast & Ixoras Hotels or its licensors and may not be copied, reproduced, or distributed without permission.
- Pets are not allowed.
The hotel reserves the right to update or modify these policies at any time. Updated versions will be posted on this website and become effective upon publication.