Last Updated: September 28, 2026
IXORAS Hotels (“IXORAS Hotels,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your personal information when you visit https://ixorashotels.com or use our online services.
We may collect personal information that you voluntarily provide when you use our website, submit a reservation or quote request, contact us, or otherwise communicate with IXORAS Hotels.
Depending on how you use the website, this information may include:
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages viewed, referring website, and general usage information.
We may use the information we collect to:
We will only use your personal information for legitimate business purposes and in accordance with applicable privacy laws.
When you submit a reservation or quote request through our website, the information you provide may be shared with the relevant IXORAS Hotels team or property in order to review, respond to, and process your request.
Submitting a request through the website does not necessarily constitute a confirmed reservation. A member of our hotel team may contact you to confirm availability, rates, booking details, and any applicable terms before your reservation is finalized.
Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website, remember preferences, and support website security and performance.
Some cookies may be essential for the website to function correctly, while others may be used for analytics, marketing, or other purposes.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of parts of the website.
We may use trusted third-party service providers to support website hosting, analytics, communications, form processing, website security, maps, media, marketing, or other business functions.
These third parties may process certain information on our behalf and may collect information in accordance with their own privacy policies.
Where our website contains embedded content, links, maps, videos, social media features, or other services provided by third parties, those services may collect information about your interaction with them and may use cookies or similar technologies.
Our website may include content or services provided by third parties, such as videos, maps, social media content, online tools, or other embedded features.
Embedded content from third-party websites may operate in the same way as if you had visited the third-party website directly. These third parties may collect information, use cookies, or monitor your interaction with their content according to their own privacy policies.
We do not sell or rent your personal information to third parties.
We may share personal information when necessary with:
We only share information where there is a legitimate business, operational, or legal reason to do so.
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including responding to requests, managing reservations, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
The retention period may vary depending on the nature of the information and the purpose for which it was collected.
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. Visitors should therefore understand that transmission of information online is undertaken at their own risk.
Depending on applicable law, you may have certain rights regarding your personal information, including the right to:
To exercise an applicable privacy right, you may contact us using the contact details provided below.
Our website is intended for general audiences and is not specifically directed toward children.
We do not knowingly collect personal information from children through our website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
Our website may contain links to external websites operated by third parties. IXORAS Hotels is not responsible for the privacy practices, content, or security of those websites.
We encourage visitors to review the privacy policies of external websites before providing them with personal information.
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised “Last Updated” date.
If you have questions about this Privacy Policy, the personal information we collect, or your privacy rights, please contact IXORAS Hotels through the contact information provided on our website.
Website: https://ixorashotels.com
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Discover the IXORAS hotel that fits your journey and enjoy a comfortable stay with thoughtful service across the Democratic Republic of Congo.
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